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Frequently Asked Questions (FAQs)

1. What is Reser India Store?

Reser India Store is an e-commerce platform offering a wide range of products, including electronic accessories, smart gadgets, home décor items, and daily-use essentials at affordable prices.

2. Why choose Reser India Store?

At Reser India Store, we aim to provide an exceptional shopping experience with:

Diverse Product Range: Everything from gadgets to daily essentials.

Affordable Prices: Best value for your money.

Quality Assurance: Thoroughly checked, trusted products.

Secure Payments: Safe and convenient transactions.

Reliable Delivery: Fast, hassle-free doorstep delivery.
For more details, visit www.ReserIndiaStore.com.


3. How can I place an order?

To place an order:

Browse our website: www.ReserIndiaStore.com

Select the product you wish to purchase.

Click on “Add to Cart” and proceed to checkout.

Provide the required details and complete the payment process.


4. What payment methods do you accept?

We accept multiple payment methods, including:

Credit/Debit Cards

UPI

Net Banking

Cash on Delivery (COD) for select products


5. How long does delivery take?

Delivery times vary depending on your location. Generally:

Metro cities: 3-5 business days

Other areas: 5-7 business days


6. Do you offer free shipping?

Yes, we offer free shipping on orders above ₹300.

7. Can I track my order?

Absolutely! Once your order is dispatched, we will send you a tracking link via email or SMS. You can also log in to your account to track your order status.

8. What is your return policy?

We offer a 7-day return policy for most products. Returns are accepted if:

The product is unused and in its original condition.

You report the issue within 48 hours of delivery.


9. How can I request a return or exchange?

To initiate a return or exchange:

Email us at support@reserindiastore.com.

Call or WhatsApp us at +91 92271 92251.


10. What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, contact us immediately at support@reserindiastore.com or +91 92271 92251. We’ll resolve the issue promptly.

11. Do you provide warranties on your products?

Yes, some of our products come with manufacturer warranties. Warranty details are mentioned in the product description.

12. Can I cancel my order?

You can cancel your order before it is shipped. To cancel:

Email us at support@reserindiastore.com or call +91 92271 92251.


13. Do you offer discounts or promotions?

Yes, we regularly provide discounts and special offers. Follow us on Instagram and Facebook for updates or check the Offers section on our website.

14. How can I contact customer support?

You can reach our customer support team via:

Phone/WhatsApp: +91 92271 92251

Email: support@reserindiastore.com

Website Contact Form: www.ReserIndiaStore.com


15. Can I suggest products for your store?

Absolutely! We value customer suggestions. Email us your product ideas at support@reserindiastore.com.


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